So, I had a flight out of Washington, DC last week. I was very tired as I was driving to the airport to catch my 3PM flight. It had been a long week. Everything was going fine, until I stepped up to the self check-in kiosk and saw my flight had been delayed. The new time was 4:48PM.
ARGH! “That’s almost two hours!” I exclaim. The ticket agent nods sagely. “Well, at least I see you have Crown Room privileges,” he says looking at a ticket. I stay quiet,
cuz normally I don’t have such privileges. I’m thinking maybe since the flight was delayed they granted me access? Or I did get something in the mail trying to get me to try it for free, but I
hadn’t done anything with that, but maybe it was activated automatically on my
SkyMiles account? I walk off, and I look at the tickets in my hand. One I had printed out and then the other he had handed me.
I see now that the one he handed me was for Otis Greene. Evidently Otis has Crown Room privileges. Now, I’m faced with a minor moral dilemma. Can I just present the wrong ticket and get in, pretending to be Otis? Or will they ask for ID? And will I burn in hell for pretending to be someone I’m not? It’s only 1PM or so, and I do have forever and a day until my 4:48 flight…..
I delay the dilemma by eating first. I then call my friend, Bernadette. She’s my moral compass. She said I should try to get in to the Crown Room. “What’s the worse that could happen?” So,
ok… maybe she’s like a moral compass that points due South. I opt not to try it. But I sit on a bench, slouched to the max, listening to all the news from Bernadette.
The time is about 2:30PM now. I tell Bernadette I should probably go
thru security and look at my gate. Security is no problem, but I can’t recall my gate, so I walk up to a display screen to see. I can’t find my flight anywhere. I see one flight is cancelled, but it’s not my number. But it was scheduled for departure at 3PM. I’m confused, and begin to have an unsettled sort of feeling, like when you eat pickles with milk. I find an agent who is working at a deserted gate. She seems to be closing a flight.
“Excuse me, ma’am. I’m all confused. I can’t find my flight on the screen anywhere.” She looks at my ticket and says, “It just left.”
“What!?! It’s not supposed to leave until 4:48!!”
“It is 4:48,” she responds. You can tell she hates stupid customers like me.
“
Uhm..” Is it? No, it can’t be. I pull my cell phone out to see the time. “NO! It’s 2:48! Call the plane back, they left early and without me!”
She does a double take then rolls her eyes. “O. Yes, 2:48. It’s scheduled to leave now.” I think she probably hates all life on Earth.
Confusion. Anger. Disappointment. Then I think about it, and I come to a realization of what must have happened. “I think I looked at the Atlanta ARRIVAL time, not the departure time.” She confirms that the arrival time is about 4:48. And she says, “I’m laughing with you, not at you.” Which was kinda creepy,
cuz really neither she or myself were laughing. She’s an unfeeling devil spawn.
I’m not really mad at this Delta creature before me. I’m just mad at myself, for two reasons. First of all, I’m mad at myself for reading the monitor wrong. Then too, I’m upset because I did not follow my tried and true procedure. I get to the airport , go
thru security and go straight to my gate, no matter how early I am, to confirm that the gate is where it is supposed to be and my flight gate has not been changed.
The gate agent gets me on the next flight, which leaves at 4PM. Turning lemons to lemonade, I tell myself: “Well, at least I’m now leaving earlier than I THOUGHT I was.” I try not to think that I could be in my car on the way home by the time I’m boarding this new flight.
I then do something that I find somewhat curious. Even tho I’m feeling stupid about what I’
ve done, I then proceed to call several people to tell them how stupid I am. It’s like I can’t wait to share it with everyone. I would think a normal person would keep such indiscretions to themselves. Oh well.
Then kicker number one happens. While sitting on the plane, I’m thinking about what has transpired. I realize that something does not add up. Later I confirm my suspicions. Recall that my flight was at 3PM. If it was delayed, then how am I suddenly be leaving BEFORE 3PM on a delayed flight non the less?!?!? Then I remember the mysterious 800 call that came in that morning, which I did not answer. They did not leave a message. I look it up on my cell phone, and call it back. It is DELTA airlines. So, the answer to the riddle is that MY 3PM flight was cancelled, and they put me on the 2PM flight, basically without telling me. Then, when I found out I was delayed, my brain dismissed the 2:48 time I saw on the ticket kiosk, because, well… that
doesn’t add up…that would not be a delay, now would it?
I’m not as big an idiot as I thought I was… HOORAY! I can’t wait to tell everyone that I’m not as stupid as I told them I was! I think I’ll BLOG about it.
Kicker number 2: Well, since I missed the flight, this means my luggage is going to get there well before me, and I’m going to have to retrieve it from the Delta Baggage Claim Office. When I arrive to
ATL, I go straight there, passing the carousels without much of a glance. I stand in line to tell the lady my ordeal. When it is my turn I ask where I might find my bags. She looks and looks at her monitor, and
doesn’t understand what she is seeing. She asks for her coworker to interpret. It turns out my bags did not make it on my flight either, and ended up riding with me on my plane. They were waiting for me on the carousel. SO…if I HAD caught the earlier flight, I’d have been
baggageless!!! Unless of course they PULLED my bags when I
didn’t board, but I can’t believe they are that efficient.
So that trip back kinda sucked, but was nothing compared to the following week when I missed my flight out to Richmond. You’d think a Sunday afternoon it
wouldn’t be busy. Except on THIS Sunday the rental car return was backed up out into the airport drive, down the off ramp back onto I-85, all the way back to I-75 and back another exit. Basically about a 4 mile backup. I did to get to the counter 29 minutes before my flight, but I missed the 45 minute cutoff for
checking and baggage claim. No more flights out that day, except stand by. None until next day at 11AM. Fine. Book me,
Dano.
And why the huge backup? No one knew for sure, but the reigning theory was that the
Pittsburg fans had hit the airport after the Falcons game all at the same time. Stupid
Steelers.
Since I’m supposed to be at the site by 9AM, I guess I’ll be late. I was. Just as I was about to leave the next morning to catch that flight, I turn on CNN Headline News, and just as it comes up it is the Travel Report. Rally
Caparas goes
thru the airports, and then at the end he says, “And this just in: We’
ve gotten word that the Atlanta airport security lines are out into the parking lot and is a 2 hour wait. We’ll try to find out what is going on for you in the next half hour.” I don’t have that long. My flight is leaving in 2 hours and 15 minutes. It takes 15 minutes to get to the airport, and if the line is 2 hours long….. well,…I decided not to finish my eggs,
thru the plate in the sink, and flew out the door. The line
wasn’t as nearly as bad as reported. It was only 30 minutes long. But the flight was delayed on the runway, so I ended up not getting to the customer site until 2:20PM.
And now, I m writing this in the Richmond Airport, trying to catch my 7:55PM flight. Except it is 9:22PM. Last I heard we’d be leaving ‘sometime around 10’. It’s raining both here and in Atlanta, so I suppose that is why. And all I can do is look forward to getting home and scrapping off cemented egg from my dirty plate. Sigh. I wish I was Otis Greene. I bet HIS travel life is much better.